At PokelandCY, we value your satisfaction and strive to ensure you have the best experience with our products. Please review our returns policy below:

Eligibility for Returns
  • Returns are accepted within 15 days from the date of purchase.

  • The product must be in its original, unopened packaging and in unused condition.

  • Damaged or opened packaging will not be eligible for returns.

Refunds
  • We do not offer cash refunds.

  • Approved returns will be processed as store credit or exchange for another product of equal value.

How to Initiate a Return
  1. Contact us at [email protected] or +357 99 220280 with your proof of purchase.

  2. Ensure the product meets the eligibility criteria outlined above.

  3. Bring or ship the product to our store at Andrea Michalakopoulou 22, Nicosia 1075, Cyprus.

Important Notes
  • Return shipping costs (if applicable) are the responsibility of the customer.

  • PokelandCY reserves the right to refuse returns that do not meet the above conditions.

For further questions, feel free to reach out to us at [email protected] or +357 99 220280.